troubleshooting

AIR series: Slave(s) are disconnecting randomly

AIR series: Slave(s) are disconnecting randomly

Symptom: The Slave unit(s) are randomly loosing connection with the Master. 

Solution: Ensure that the CAT5 cables are properly shielded and maintain a length of less than 10 meters to achieve optimal performance.

Other cause: A potential cause for this issue may be a malfunctioning power supply unit (PSU) in one of the speakers. While restarting the system might provide a temporary fix, we advise against frequent power cycling. Instead, please reach out to your nearest Pro service center for a repair

Service centers in Europe

Service centers in USA and Canada

Other countries, please contact the local pro range distributor.